Heat Network Regulations:

Are You Ready for Ofgem?

The regulatory landscape for heat networks has changed. With Ofgem now overseeing heat network regulation, organisations need more than a basic understanding of the rules. They need the processes, evidence and internal capabilities to demonstrate compliance with confidence.


Join our free 30-minute webinar to understand what has changed, what Ofgem expects and the practical steps you should be taking now.

Thursday 17 September | 10:00am | 30 minutes including live Q&A

What You’ll Learn

Turn regulatory change into operational confidence

During this practical session we’ll cover:

Why Ofgem is now regulating heat networks and what this means for your organisation
The difference between understanding compliance and being able to demonstrate it
The operational, commercial and governance implications of the updated regulations
The processes, systems and evidence you’ll need to maintain compliance
Whether your organisation has the capability to manage compliance internally or where specialist support may be needed
The practical actions you should be taking now to prepare

By the end of the webinar you’ll have a much clearer understanding of what compliance looks like in practice and how to prepare your organisation with confidence.

Who Should Attend?

This webinar is designed for organisations responsible for operating, managing or supplying heating, cooling or hot water through regulated heat networks. Whether you manage a single scheme or a portfolio of heat networks, the session will help you understand how the new Ofgem framework may affect your organisation and what you should be doing to prepare.


It is particularly relevant for:

Property Owners
Property Owners
Managing Agents
Managing Agents
Asset Managers
Asset Managers
Housing Associations
Housing Associations
Local Authorities
Local Authorities
Heat Network Operators
Heat Network Operators
Facilities & Building Managers
Facilities & Building Managers
Compliance Managers
Compliance Managers
Sustainability Managers
Sustainability Managers
Estates Teams
Estates Teams

Thursday 17 September | 10:00am | 30 minutes including live Q&A

Meet the Speaker

Stella Pasalidou

Stella Pasalidou

Energy & Sustainability Consultant, Carbonxgen

Stella provides the technical and analytical input for the session, drawing on her experience helping businesses build robust, evidence-led carbon and energy strategies.

During the webinar she’ll provide the technical and analytical context behind the regulations, helping attendees understand the operational and energy implications and what good practice looks like.

Is This Webinar Relevant to You?

This webinar is designed for organisations responsible for operating or managing communal or district heat networks.

You should attend if you’re asking questions such as:

Does our heat network fall within the scope of the regulations?

Who is responsible for compliance within our organisation?

What does Ofgem expect us to have in place?

Are we prepared for the January 2027 registration deadline?

Could we demonstrate compliance if Ofgem contacted us tomorrow?

Reserve Your Place

Attendance is completely free.

Complete the form below to reserve your place and we’ll send you everything you need to join the live session.

*form here*

Why Carbonxgen?

Heat Network Regulations are no longer simply about meeting a reporting requirement.
The introduction of Ofgem as the regulator means organisations need structured governance, reliable processes and confidence that they can demonstrate compliance whenever required.

For more than 35 years, Carbonxgen has helped Commercial Real Estate organisations strengthen compliance, improve operational performance and reduce portfolio risk.

Rather than delivering one-off compliance exercises, we work as an extension of our clients’ teams, helping them build structured, ongoing compliance programmes supported by specialist expertise and technology.

Why organisations choose Carbonxgen

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35+ years supporting Commercial Real Estate

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Specialist expertise in Heat Network Regulations compliance

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Structured, governance-led delivery

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Technology-enabled oversight through CarbonXcelerate

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Long-term partnership rather than one-off consultancy

Frequently Asked Questions

Who do the Heat Network Regulations apply to?
Heat Network Regulations apply to organisations operating or supplying heating, cooling or hot water through regulated heat networks across Great Britain.

This can include district heat networks, communal heat networks, self-supply networks, industrial heat networks and shared ground loop networks.

If your organisation owns, operates, manages or supplies through a heat network, it’s important to understand whether you have responsibilities under the new Ofgem framework.

What is the deadline for heat network registration?
Heat networks operating under deemed authorisation must register with Ofgem by 26 January 2027.

Although that may seem some way off, preparing for registration takes time. Organisations should be identifying responsibilities, reviewing compliance gaps and establishing the evidence they’ll need well before the deadline.

Does our managing agent become responsible for compliance?
Not necessarily.

While managing agents may undertake day-to-day operational activities, responsibility for complying with the Heat Network Regulations does not automatically transfer.

Organisations should ensure responsibilities are clearly defined and supported by appropriate governance and documented processes.

What has changed?
Since January 2026, Ofgem has become the statutory regulator for heat networks across Great Britain.

The regulatory framework now extends beyond metering and billing to include authorisation, registration, consumer protection and ongoing governance. This means organisations need to be able to demonstrate ongoing compliance, not simply understand the legislation.

We only have one communal heating system. Do the regulations still apply?
Potentially.

Heat Network Regulations apply to many communal heating and cooling systems, even within a single building.

If you’re unsure whether your network falls within scope, this webinar will help you understand the criteria and the practical steps you should take next.

What will I learn during the webinar?

What will I learn during the webinar?

You’ll leave with a practical understanding of:

  • What Ofgem’s role means in practice
  • Whether your organisation is likely to be affected
  • What evidence and processes you’ll need to demonstrate compliance
  • The practical actions you should be taking now
  • Where organisations commonly fall short when preparing for compliance
What will I learn during the webinar?

Can Carbonxgen help beyond the webinar?

Yes.

Carbonxgen supports organisations throughout the entire Heat Network Regulations journey, from understanding obligations and identifying compliance gaps through to registration, metering, governance and ongoing compliance management.

Whether you need strategic advice or ongoing operational support, we’ll help you build a structured approach that gives you confidence in your compliance position.

Could You Demonstrate Compliance if Ofgem Contacted Your Organisation Tomorrow?

If you’re unsure, now is the time to prepare.

Join our free webinar and leave with a clearer understanding of what the updated Heat Network Regulations require, what good compliance looks like in practice and the steps your organisation should be taking now.

Carbonxgen helps organisations reduce cost, carbon and complexity through expert utility and carbon management, backed by over 35 years of experience.