As you are aware, the World Health Organization (WHO) has declared the outbreak of the 2019 Coronavirus (COVID-19) to be a public health emergency, requiring a coordinated international response.
For the safety and well-being of our staff and clients, Carbonxgen and its contractors will be following the advice of the WHO in relation to any individual which may be deemed at risk.
The at risk include those who:
- have travelled to affected areas in the last 14 days (please refer to recognised organisations, such as the WHO, and government updates for the current listing of affected areas, such as mainland China);
- been in close contact with a visitor from affected areas within the last 14 days; and/or
- have been in contact with a person with a confirmed or suspected case of COVID-19.
If any of the above risks apply, the individual should not attend the Carbonxgen offices, or the premises or managed premise, of any client, supplier or contractor for 14 days from the time of return travel from affected areas and the contact must have been symptom-free for 14 days. Out of an abundance of caution, we are treating anyone at risk as a potential COVID-19 case during the 14-day incubation period.
We would like to give assurance to our clients that, in the event of any cases of self-isolation, or lockdown, Carbonxgen will be able to continue to support its clients. Our business continuity plan enables all of our staff to work remotely, from any location, without the requirement to work from the Carbonxgen offices. In addition, we are able to hold skype meetings, screen share discussions to prevent the need to travel should this be deemed necessary.
In the event that any meetings or site visits need to be cancelled due to COVID-19 we will ensure that as much notice as possible is given and hope that you will support Carbonxgen in any decision that may need to be taken to ensure the safety of its staff, clients, contractors and suppliers.
As a reminder, the WHO recommends basic preventive actions to help prevent the spread of respiratory viruses. Preventive actions include:
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Avoid close contact with people who are sick
- Stay home when you are sick and seek medical attention as needed
- Cover your cough or sneeze with a tissue, then throw the tissue in the bin
We thank you for your co-operation in this matter.